BPX says process mining freed millions in working capital for US manufacturer

Business Process Xperts published a process mining benchmark on July 10, 2026, showing how a U.S. building materials manufacturer recovered millions in trapped working capital after analyzing more than 90,000 order-to-cash cases. The report underscores how process intelligence can surface cash, margin and delivery gains as SAP ECC support winds down in 2027.

Why it matters: - Liquidity is under pressure across finance teams, and trapped cash inside order-to-cash processes can be unlocked without taking on new debt. - BPX positions process mining as a way to turn operating data into measurable working capital gains before SAP ECC support ends on Dec. 31, 2027. - The benchmark is aimed at operations and finance leaders who need proof that process intelligence can affect the P&L, not just process design.

What happened: - Business Process Xperts published a downloadable process mining benchmark based on a live SAP Signavio engagement with a U.S. building materials manufacturer. - BPX analyzed more than 90,000 order-to-cash cases and identified 14 use cases with direct P&L impact. - The work is presented as a reusable reference for SAP transformation teams across industries. - BPX included a contact link for more information: Get insights from BPX.

The details: - The engagement cut overdue payments by 25%, releasing working capital that would otherwise have been tied up in receivables. - Sales order rejections fell 55% after root-cause analysis on order entry. - On-time delivery improved 22% after bottleneck analysis tightened the link between delivery and cash collection. - Conformance checks identified price-change-reduction scenarios covering 60% of pricing variance. - The project led to 10 automation activities across ordering management, dispute resolution and collections. - Every one of the 90,000-plus transaction cases was measured against the SAP order-to-cash blueprint. - BPX said the analysis removed opinions in favor of event-level process data.

Between the lines: - The release reflects a broader finance trend: companies are looking for internal sources of liquidity as borrowing costs and working capital pressure persist. - BPX ties the case study to a larger market opportunity, citing the Hackett Group's 2025 US Working Capital Survey, which found $1.7 trillion trapped across the top 1,000 U.S. publicly traded nonfinancial companies. - That survey found accounts receivable represented about $600 billion of the opportunity, with an 18-day DSO gap between top and median performers. - BPX also points to the growth of process mining software, which it says was valued at $3.66 billion in 2025 and is projected to reach $58.18 billion by 2034. - The strategic message is clear: undocumented process variation becomes more expensive as SAP migration deadlines approach.

What's next: - Manufacturers and other SAP customers moving toward S/4HANA are likely to face more pressure to document process variants before migration. - BPX expects more companies to use process mining to find cash, reduce rework and expose pricing leakage ahead of the 2027 ECC deadline. - The firm said its broader SAP transformation work spans five continents and multiple industries, including automotive, oil and gas, specialty chemicals, building materials, consumer goods and mining.

The bottom line: - BPX is using a single O2C benchmark to make a bigger point: process intelligence can recover cash, improve service and reduce migration risk before legacy SAP support expires.